Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds always favour the house. Play responsibly and only with money you can afford to lose.
Age Verification
All users must be at least 18 years of age or the legal age of majority in their state or territory to access and use pokies and casino services in Australia. We are committed to preventing underage gambling and take this responsibility seriously.
If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs? If so, you may be developing a problem with gambling:
- Chasing losses by gambling more to try to recover lost money
- Gambling with larger amounts of money or for longer periods than intended
- Lying to family, friends, or others about the extent of your gambling
- Hiding gambling activities or keeping gambling secret
- Gambling to escape problems, stress, or negative emotions
- Continuing to gamble despite negative consequences
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Needing to gamble with increasing amounts to achieve the same excitement
If you recognise these signs in yourself or someone else, help is available.
Self-Help Tools & Safer Gaming Features
Many online gaming platforms offer tools to help you maintain control and gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you're willing to lose
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a predetermined period
- Self-Exclusion: Temporarily or permanently exclude yourself from online gaming sites
- Account Cooling-Off: Take a break from gambling for a set period
Take advantage of these tools to keep your gaming enjoyable and within your control.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, support is available. The following organizations provide free, confidential assistance:
Australia
- Gambling Help Online - Confidential counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Lifeline Australia - Crisis support and suicide prevention
Phone: 13 11 14 (24 hours)
United Kingdom
- GamCare - Free support, information, and counselling
www.gamcare.org.uk - GamStop - National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Education and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Confidential helpline and resources
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal center for health education
Telephone counselling: 0800 1 372 374 (free and anonymous)
Take Action Today
If you think you may have a problem with gambling, please reach out for help. There is no shame in seeking support, and professional assistance is available to help you regain control.
Remember: Problem gambling is treatable, and recovery is possible with the right support.
Your wellbeing is important to us. If you need help, contact one of the support organizations listed above today.